Home
About

Our Services

Everything you need to build, grow and secure your online presence.

Get in Tounch

Let’s bring your idea to life.
Services

Our Services

Everything you need to build, grow and secure your online presence.

Get in Tounch

Let’s bring your idea to life.
Pricing

Our Services

Everything you need to build, grow and secure your online presence.

Get in Tounch

Let’s bring your idea to life.
FAQ
Contact

Home
About

Our Services

Everything you need to build, grow and secure your online presence.

Get in Tounch

Let’s bring your idea to life.
Services

Our Services

Everything you need to build, grow and secure your online presence.

Get in Tounch

Let’s bring your idea to life.
Pricing

Our Services

Everything you need to build, grow and secure your online presence.

Get in Tounch

Let’s bring your idea to life.
FAQ
Contact

Contact

Get in Touch With 1stNet AI

Monday to Friday between 09:00 and 17:00.

Phone Number

+44 (0) 204 577 2255

+44 (0) 781 073 1160

Email Us

hello@1stnet.ai

Our Websites

https://1stnet.ai
https://1stnetmarketing.com

Frequently Asked Questions

Have questions about our support, response times, or services? Find quick answers below.

What is your response time?

Our standard response time is under 1 hour for critical support issues. For general inquiries and non-urgent requests, we typically guarantee a response within 4 to 12 hours.

Do you offer support on weekends?

Yes, we offer 24/7 support including weekends and holidays for clients on our Premium and Enterprise SLA plans. Standard plans include support during normal business hours.

How do I submit a critical support ticket?

Critical support tickets can be submitted directly through our secure client portal, or by calling our dedicated urgent support hotline provided in your service agreement.

Can I upgrade or downgrade my support plan?

Absolutely. You can request a plan upgrade or downgrade at any time through your account dashboard. Changes are pro-rated and will be applied on your next billing cycle.